FAQ Camping Sunêlia La Clémentine : All the answers to your questions

Welcome to the FAQ page for camping Sunêlia La Clémentine! Here you'll find all the information you need to plan your stay with peace of mind. From booking to your arrival, including activities, services and opening times, this section answers your questions and guides you step by step.

Whether you're looking for practical details about our accommodation, advice on how to make the most of our facilities or tips for exploring the surrounding area, our FAQs have been designed to meet all your needs.

Plan your holiday with peace of mind, thanks to clear, comprehensive information. If you have any further questions, don't hesitate to contact our team, who are always on hand to help.

General Information

Camping Sunêlia La Clémentine is situated near Alès, in the heart of the Cévennes, surrounded by a beautiful green oak forest. It’s the perfect place for a relaxing holiday with family or friends.

Address:
Camping Sunêlia La Clémentine, 1313 Route de la Baume, 30480 CENDRAS, France.

The campsite is open from May 23 to September 14, 2024.

Yes, you can use your ANCV holiday vouchers to pay for both the deposit and the balance of your reservation, either partially or in full. E-holiday vouchers can also be used for payment over the phone.

To complete the payment, send your ANCV vouchers by registered mail, including any additional payment required by cheque to validate your booking.

Camping Sunêlia La Clémentine covers 12 hectares of natural land with a 30-meter elevation difference between the highest point and the lower area where the main facilities are located. This unique terrain offers:

  • Panoramic views from many pitches and accommodations.
  • A natural and intimate layout, with different areas offering varied atmospheres.
  • Well-maintained paths and accessible routes to facilitate movement around the site.

  • Check-in:

    • Rentals: from 5:00 PM
    • Luxury Pitches: from 4:00 PM
    • Classic Pitches: from 12:00 PM

  • Check-out:

    • Rentals: before 10:00 AM
    • Luxury & Classic Pitches: before 12:00 PM

An optional early check-in or late check-out service is available (subject to availability). Contact us for more details.

Yes, many pitches are located under large trees, providing natural shade and a cool, comfortable environment, even on the hottest days. Whether you are in a tent, caravan, or motorhome, you will enjoy a relaxing stay in a pleasant setting.

Yes, despite the 30-meter elevation, the campsite features well-maintained paths that allow easy movement. For wheelchair users or families with strollers, we recommend choosing accommodations or pitches located in the lower area, close to the main facilities.

Yes, free Wi-Fi is available throughout the campsite, including at your pitch and in communal areas.

Please note that during peak periods, the connection may be slower due to high usage. We recommend using it during off-peak hours for activities that require a stable connection, such as streaming.

With this included service, you can stay connected with your loved ones and share your best holiday moments effortlessly!

Your reservation in the Cévennes

Discover our accommodation options at Camping Sunêlia La Clémentine

To suit all preferences and budgets, we offer a wide range of comfortable and well-equipped accommodations:

  • Luxe
    Enjoy an all-inclusive stay in modern and spacious mobile homes with hotel-style services:

    • Beds made on arrival
    • Towels provided
    • End-of-stay cleaning included
    • High-quality bedding
    • Fully equipped kitchen (Dishwasher / Nespresso)
    • Air conditioning
    • Furnished outdoor terrace (Plancha / Hammock)

  • Prestige Plus
    Spacious accommodation offering comfort and independence, ideal for families or groups:

    • Bed linen
    • Towels provided
    • Fully equipped and functional kitchen (Dishwasher)
    • Plancha
    • Air conditioning (except Prestige Plus Tent)

  • Prestige
    Combine comfort and simplicity in a pleasant setting:

    • Equipped kitchen
    • Modern bathroom
    • Outdoor terrace for enjoying the fresh air

  • Confort
    Accessible mobile homes for a budget-friendly holiday:

    • Practical kitchen
    • Bathroom and separate WC
    • Furnished outdoor terrace

  • Insolite (Unusual)
    For a unique experience, choose our unusual accommodations, offering an authentic and nature-friendly stay. Try the Eco Cabin or Lodge Tent for an unforgettable getaway!

Camping Sunêlia La Clémentine offers various additional options to enhance your comfort:

  • Hotel Package (Beds made on arrival, Towels, End-of-stay cleaning)
  • Bed Package (Sheets)
  • Bathroom Kit (1 large + 1 small towel per person)
  • End-of-stay cleaning
  • Baby Kit (Bed, High chair, Baby bath)

Booking your holiday is easy in three steps:

- Go to our website www.camping-clementine.fr
- Enter your dates and select your accommodation or pitch in the "Book your stay" section
- Click "Book"

All available accommodations and pitches will be displayed, with filters for Luxe, Comfort, Unusual, etc.

For assistance or to book by phone, call us at 📞 +33 4 66 86 52 69.

Enjoy a quick and simple booking process for your nature escape!

Simulate your booking on our website: www.camping-clementine.fr

Fill in our contact form or email us at contact@camping-clementine.fr

Call our team at 📞 +33 4 66 86 52 69

You can book your stay in two ways:

  • Online:

    1. Go to www.camping-clementine.fr
    2. Enter your dates and choose between rental or pitch
    3. Select your accommodation and add options
    4. Fill in your details and pay the deposit on our secure platform
    5. Your booking is confirmed once the deposit is paid

  • By phone:

    1. Call us at 📞 +33 4 66 86 52 69
    2. We will inform you of availability and options
    3. We can hold an option while awaiting your deposit payment online or by cheque

Yes! You can choose your preferred pitch for €35.

When booking, let us know your preferences (pitch number, shaded, sunny, quiet area, etc.) either by phone or in the remarks section.

No, Camping Sunêlia La Clémentine does not accept VACAF vouchers.

Contact Sunêlia Vacances booking center at +33 5 57 14 33 60 and provide your CE code to book with an advisor.

Your Stay at Camping Sunêlia La Clémentine

After booking online or by phone, you will receive a confirmation email with a summary of your stay.
If you do not see it in your inbox, please check your spam or junk mail folder.

You can pay your deposit and balance by:

  • Cash (on-site)
  • Credit card (except American Express)
  • Bank transfer
  • French bank cheque
  • ANCV holiday vouchers

The balance must be paid at least one month before your arrival. You can pay by:

  • Cash (on-site)
  • Credit card (following the instructions in your confirmation email)
  • Cheque or ANCV holiday vouchers (sent by post)

This is a legal requirement. We must register the identity of all guests staying at the campsite during the season.

For health and safety reasons, we must verify that all animals comply with veterinary regulations (vaccination, identification, etc.).

To make changes, log in to your account on Sunêlia.com or contact our team by phone at +33 4 66 86 52 69.

Yes, the price may change depending on:

  • The type of accommodation
  • The season (high/low season)
  • The number of adults (tourist tax adjustment)
  • Additional services (hotel package, catering, etc.)

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